SMS Terms & Conditions

AVON FREEZE LLC (d/b/a iCRYO Avon) offers SMS/text messaging services to provide you with appointment reminders, service confirmations, wellness tips, and promotional offers related to our recovery and wellness services.

By opting in to receive text messages from us, you agree to these SMS Terms & Conditions in addition to our Privacy Policy and Terms of Service.

By providing your mobile phone number and checking the consent boxes on our forms, you expressly consent to receive text messages from AVON FREEZE LLC.

Your consent is not a condition of any purchase. You are not required to opt in to text messaging to receive services from us or to make any purchase.

You may opt in to receive two types of messages:

• Automated Reminders & Service-Based Messages: Appointment confirmations, reminders, service updates, and transactional communications related to your wellness visits.
• Marketing & Promotional Messages: Special offers, wellness tips, new service announcements, and promotional content (requires separate consent).

Message frequency varies. The number of messages you receive depends on:

• Service Messages: Sent as needed based on your appointments and interactions with us.
• Marketing Messages: Typically 2-4 messages per month, though frequency may vary based on promotions and seasonal offers.

You may opt out of receiving text messages at any time by replying STOP or OUT to any message you receive from us.

Upon receiving your opt-out request, you will receive one final confirmation message stating that you have been unsubscribed. No additional messages will be sent unless you opt in again.

You may also opt out by contacting us directly at (860) 764-4133 or by emailing info@icryoavon.com.

For assistance with our text messaging program, reply HELP to any message you receive.

You will receive a response with our customer service contact information. You may also contact us directly:

Message and data rates may apply. You are responsible for any charges from your mobile carrier for sending and receiving text messages.

Please consult your mobile carrier's pricing plan for details on messaging costs.

Carrier Liability: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your privacy is important to us. For complete details on how we collect, use, and protect your information, please review our Privacy Policy.